Does your marketing mix bring in new customers, retain and delight old ones—or fall on deaf ears?

When you choose VisionPoints’ complete Experience Design Solution for your shop, restaurant, office, or hotel in the greater Philadelphia/ Delaware Valley area, we’ll deliver strategic positioning, focused content, and integrated design, so marketing to and connecting with your customers is easier than ever. (And remember that if you’re outside of the PA/ DE/ MD/ NJ area, we’d be glad to help you enjoy the benefits of our website-only Audits and Web Solutions.)

Great Experience Design shouldn’t be an add-on for when you get around to it—treat it that way and we all know we’ll never get to it. This is an essential business tool for your company, one that’s even more critical now that customers are increasingly choosy about the businesses they’ll stay loyal to.

A pretty shell or a technically stunning website is not worth anything if they don’t relate to each other, reinforcing your Vision and your customers’ needs in every physical or virtual interaction. Both fall apart if employees don’t carry your goals through in their appearance and behavior. That’s why the goal of every Experience Design Solution is to showcase your Vision and increase your sales through integrated, Maximum Customer Experience.

We want measurable growth for your company!

With the Experience Design Solution we take the research and results of our Pinpoint Positioning Report—audits and user testing, intensive strategizing, concept development, and interior, graphic, and customer service design preparation—and we supervise and produce the finished elements of that work for you. This may include interior environments, signage and wayfinding systems, brochures, Internet sites, and the element missing from most other design firms’ offerings: a roadmap to Deliver Delight through your customer service.

Every company’s needs are different, of course. Your Solution will be tailored to get the best results for your company—right away and long-term.

One U.K. travel company had major expansion plans. Andy called on VisionPoints to structure their product line to start slowly and ramp up as fast as Maximum Customer Experience will take them. See the product line chart being used right now to grow their business.

VisionPoints’ complete Experience Design Solution:

The essential business tool to make your business one IN a million—delivering Maximum in-person Customer Experience every day!

If you need to increase sales and word-of-mouth at your place of business, let’s hit the ground running together.

From the minute we arrive at your office, shop, hotel, or restaurant, we’ll be looking for the strengths you should exploit, to create future growth. We’ll tour your space, ask plenty of questions, and set measurable business goals for your Experience Design Solution. Our experts evaluate your site, materials, promotion methods, and customer service.

You’ll emerge with an eye-opening understanding of your Ideal Customer, a sharp new focus, and interiors and graphics redirected to create the best possible buying Experience for that target customer.

Imagine it like a road trip. The destination seems fuzzy because you’ve got your eye on the details of running your business. That’s making it a lot harder to get where you’re going! We’ll look at your current business landscape, zoom in on the destination, help set the course, and then fix the potholes that are slowing down sales for you right now.

It’s time to Go Where Your VisionPoints.

The Experience Design Solution is designed for clients in the PA/ DE/ MD/ NJ area who:

• Are ready to dig deeply into what’s going right (and wrong!) in their interactions with customers

• Want more than just recommendations—you want your plan put to use right away

• Have been searching for local experts who’ll integrate meaningful business goals into solid content and design that sells

What you’ll get in your Solution:

• All the benefits of our exacting Pinpoint Positioning Report—eye-opening audits of your in-person and online Experience, market research for your location and niche, focus on the Ideal Customer, marketing recommendations

• Refocused graphic design, including website presence and printed materials (brochures, stationery, etc.), tailored to your goals

• Completed interior spaces reinforcing company Vision and customer needs—integrated with your graphic presence

• A customer service “roadmap” for you and your employees, to integrate the personal experience of your company with the physical and graphic environment you’ve so carefully created

With your Experience Design Solution completed:

• Customers make larger purchases, return more often, and tell their friends about you because they’re enjoying their visit and they stay longer

• It’s easier for you and your staff to get excited about your work because you have a focused, defined Vision for the company

• You can deliver that excitement to the right customer in every interaction online and offline—you’ll know who shops with you and why, and why some stay loyal while others go elsewhere

• You’ll have less stress and less wandering off-track because your interiors and graphics are completed efficiently and on-time, and everything reinforces your plan for growth

• Measuring ROI will be easier when you know how to track your business results

• Every brand “punch” has more power with a great-looking image online and off, designed to make your company the memorable, Ideal Solution to your customer’s needs!

How long have you been waiting to get around to showing off the strengths of the company you’ve worked so hard to build?

With the Experience Design Solution we’ll take the elements that have been just a bit better than random, and focus them on your business goals. Your Customer Experience is an essential part of your marketing plan—we’ll make sure it’s integrated, purposeful, and looks great.

When buying from you is an Experience, you’ll have more repeat customers helping you spread the word about your company, than ever before.

The complete Experience Design Solution:

Your best small business growth strategy—plus the finished work in place! Our most complete Solution for growing your business starts at only $5400

Contact us today with our easy online form so we can schedule your Experience Design Solution right away!


You might also be interested in:

• Logo design

• Brochure/ stationery design

Take $100 off these MicroScope services when you order at the same time as your Experience Design Solution. To read about all our MicroScopes, click here.

Need more information? You can compare all our services with our Feature-Comparison Chart, where we also sometimes post special offers, or check out our FAQs—and if you’re still wondering whether you need Maximum Customer Experience, please read the appropriately titled, Do You Need Maximum Customer Experience? (No surprise ending at that link, just our completely unbiased opinion.)

Ready to give it a try? Just use our easy online form to get in touch and we’ll get back to you within one business day!