You work hard. You’ve got the goods. What does it take to making raving fans of your jaded customers?
The Pinpoint Positioning Report provides the roadmap for your Customer Experience Makeover. We’ll do in-person audits of your current Customer Experience, and talk with you, with key staff, and with customers. We’ll pull apart your Customer Experience and find your strengths. You’ll get focused on your Ideal Customer so you can stop wasting energy on high-maintenance and low-return activities.
Businesses in our local PA/ DE/ MD/ NJ area and around the world can enjoy the benefits of our website-only Audits and Web Solutions, but for our local clients to power sales increases at your store, restaurant, hotel, or office, you need to integrate your local presence with your online Experience. That’s what VisionPoints’ Pinpoint Positioning Report can help you do.
With the Pinpoint Report you’ll get the quick fixes, deeper changes, and critical moves you can make to mobilize an army of loyal staff and customers into repeat-business and word-of-mouth machines!
The picturesque Panorama Motel had just completed major renovations. They wanted a new logo and identity system honoring their Green Mountains heritage and looking toward their future as an ideal vacation spot for urban warriors. See samples from their new brand identity.
Pinpoint Positioning Report:
Intensive strategy and an action plan for long-term growth—The big-business edge for local small business!
In-depth research. Intense strategy. The outside perspective your business needs now. Driving Directions so you can make all the right changes—at your own pace.
When your sales stalled, maybe you blamed the economy. But things aren’t picking up yet. Why? Because customers are hanging on to their dollars with an iron grip unless they can trade their dollars for an experience. Once, it might have been okay to be one of a million shops, restaurants, and offices here in the greater Philadelphia region. Now you can’t afford to be one of a million—you need to be one in a million. VisionPoints can help.
If you’re ready to take back the biggest advantage you have as a small business owner—your ability to create an Experience most big companies can’t—it’s time we help you focus your Customer Experience so your loyal customers finally become your raving fans!
The Pinpoint Report is designed for clients who:
• Need to get inside the minds of their Ideal Customers and find out what’s going on when they step into your place
• Want to know not only where the sale falls apart, but how to get back on track
• Know they can take an active role in completing their interiors and graphics—but have to be sure they’re on course to use their time and money wisely
What you’ll get in your Report:
• An in-depth evaluation of your physical space (interiors), your graphic design (printed & web), and the element most designers leave out—your “people” Experience—customer service!
• Market research looking at how you measure up here in greater Philadelphia/ Delaware Valley as well as broader issues affecting your company’s growth
• Driving Directions detailing your Ideal Customer and market niche, how to position your company going forward, and fresh marketing ideas you can put to use right away
• Graphic standards for smooth additions and changes
• Interior design and wayfinding (signage) standards for future growth needs
• Short-term, big-picture, and when-you-get-around-to-it fixes that will help you take back control of your growth
After redirecting your Customer Experience with the Pinpoint Positioning Report you’ll know:
• What customers really come to you for (Warning! It might not be what you think!)
• Where your sales process gets bogged down—website? store layout? or is it what goes on with your staff when you’re not looking?
• Which improvements will make the biggest difference to sales and to customer lifetime value (often called LTV or CLV)—for today’s sale, and for repeat business and word-of-mouth referrals
• How to showcase your Vision for your company so you and your customers enjoy the Experience—just as you always intended
Finally! In as little as 1 month, you’re going to have the strategies in hand that you can use at your place of business and online to create growth—now and long-term. Your Pinpoint Positioning Report is like having a team of business and design experts stashed in your office—you’ll come back to it again and again, to keep driving sales with Maximum Customer Experience.
Pinpoint Positioning Report:
Intensive research, strategic positioning, design solutions and the super-detailed action report to help you grow your local PA/DE/MD/NJ business starts at $2499
Ready? Click here for our simple online contact form, and start making the changes that will make this your company’s best year ever.
Remember, the Pinpoint Positioning Report is your own guide to the changes that will grow your company’s sales and customer satisfaction. With your Report in hand you can complete the changes at your own pace. If you decide you’d like our help putting those changes in place, just let us know—the complete Experience Design Solution takes your Pinpoint Positioning Report and executes the plan so your fully integrated Presence is ready to go.
To talk with us about your project, just use our easy online form. It’s time to power your business forward!
